Executive profile
Turning technology into business impact.
Freddy Reyes · Oracle Director · South Florida Technology Executive
Freddy Reyes — Oracle Director | South Florida Technology Operations & AI Executive
I’m a South Florida technology executive and AI practitioner with nearly 30 years at Oracle across global SaaS operations, enterprise applications, ERP/EPM, consulting delivery, and executive leadership. I led 24/7 operations supporting thousands of Oracle Fusion Cloud environments, increased zero-touch operations from 5% to 82% in six months, and automated 90% of core operational business flows. My hands-on AI development includes AI-assisted operations and MCP integrations, alongside iOS app development. I build global operating models, governance, and executive reporting that strengthen accountability and scale.
Selected impact
Scale, reliability, and accountability.
Selected career highlights
Proof points that travel across industries.
Direct global operations for thousands of Oracle Fusion Cloud SaaS environments across lifecycle management, patching, operational readiness, incident management, service delivery, and executive reporting.
Increased zero-touch cloud operations from 5% to 82% in six months by designing an automation framework and standardizing processes across global teams.
Automated 90% of core operational business flows through Python, workflow orchestration, and AI-assisted practices.
Built Oracle demonstration and application-support capabilities for the Americas, including Oracle Financials and procurement support, enterprise application environments, functional support, business continuity, and third-party integration.
Led documented Oracle Consulting delivery including a $2 million web-based HR workflow project and a $1 million Oracle HRMS and Payroll implementation integrated with JD Edwards OneWorld.
Managed bank technology transformation across 120 branches, including vendor evaluation, application development, branch operations, business process reengineering, change management, and a $20 million budget.
Experience
A career built across operations, applications, and transformation.
May 2018–September 2026
Director of Global Cloud Operations and Site Reliability Engineering
Oracle
Led 24/7 global operations for thousands of Oracle Fusion Cloud SaaS environments across lifecycle management, patching, operational readiness, incident and escalation management, and service delivery.
- Unified regional operational schedules into a global follow-the-sun model and created or consolidated four global operational roles with clearer ownership and governance.
- Increased zero-touch cloud operations from 5% to 82% in six months by designing an automation framework and standardizing global processes.
- Automated 90% of core operational business flows through Python, workflow orchestration, and AI-assisted practices.
- Established KPI governance, lifecycle timing analytics, dashboards, and weekly executive reporting for planning, prioritization, and risk management.
- Standardized operating procedures for SaaS environment cohort management, patching programs, and post-maintenance validation.
- Designed a Node.js Model Context Protocol integration framework connecting operational analytics, lifecycle-management services, and ticketing data.
- Partnered with Commercial, SRE, Engineering, and Operations teams while launching a Global Operations Improvement Program focused on coaching, accountability, and consistent execution.
June 2001–May 2018
Director of Enterprise Applications Demo Operations and Functional Support
Oracle
Led enterprise application demonstration, functional-support, sales-engineering, and integration operations across Oracle ERP and EPM Cloud, Oracle E-Business Suite, JD Edwards, PeopleSoft, and related portfolios.
- Progressed through increasing responsibility in Oracle demonstration services and sales-support engineering, culminating as Americas Director of Sales Support Engineering from May 2013 through May 2018.
- Led Oracle Financials, procurement, Primavera, and Oracle Projects support teams for North America and Latin America, coordinating functional readiness, application availability, demonstration content, and support for complex customer-facing engagements.
- Built demonstration and application-support environments across Windows, Linux, and Solaris servers, storage systems, Oracle databases, regional Demo Cloud access, and centralized remote-access services.
- Built globally distributed organizations across Mexico, Romania, and India; managed application DBAs and functional support teams supporting a distributed organization of more than 200 people.
- Developed a cloud technology team into a techno-functional integration capability supporting Oracle and partner ecosystems, with solution architecture, integration design review, functional readiness, and security evaluation responsibilities.
- Supported integrations across Oracle and third-party ecosystems, including Apple demonstration scenarios and other enterprise software environments.
- Increased remote demonstration usage from 100 to 1,400 per year through expanded product coverage, hardware investment, and Internet-based remote access supporting a $2+ billion sales operation.
September 1998–June 2001
Senior Manager of Sales Consulting and Oracle Applications Technology
Oracle
Managed pre-sales demonstrations of Oracle E-Business Suite ERP applications for Latin America and coordinated pre-sales resources across the Americas.
- Created a rapid-installation approach for Oracle Fast Forward 2001 Financial Suite that reduced ERP implementation time from six months to 30 days.
- Engaged CIO and executive-level stakeholders to explain Oracle application architecture, develop solution strategies, and address competitive offerings.
- Facilitated knowledge transfer and training for sales consultants and technology consultants in Latin America.
February 1996–September 1998
Principal Consultant and Senior Applied Technology Sales Consultant
Oracle
Delivered Oracle Consulting and applied technology sales consulting across workflow, self-service applications, data warehousing, and OLAP.
- Held responsibility for a $2 million web-based HR workflow project for Motorola.
- Managed a $1 million Oracle HRMS and Payroll implementation for Mayer Electric in Alabama, integrated with JD Edwards OneWorld.
- Presented and supported Oracle solutions including Discoverer, Reports and Graphics, Oracle Alerts, eCommerce applications, Java applications, Flexfields, and Developer/2000.
1995–1996
Senior Consultant
KPMG
Implemented integrated financial systems and delivered operational and risk analysis for major banking initiatives.
- Delivered functional and technology projects in the United States and abroad for the Strategic Services Division.
- Implemented an integrated financial information system for Accounts Receivable, Accounts Payable, and Payroll, including data migration from Unix to Novell Network Platinum; the documented result reduced server and software-maintenance costs.
- Participated as part of a 60-person consulting team on a $5 million government project in Mexico City analyzing and evaluating operational risk for the four largest Mexican banks.
Earlier foundation
Hands-on technical depth before executive operations.
Division Manager, Information Technology
Managed the bank’s 35-person information systems division and led technology transformation across 120 branches, combining vendor evaluation, application development, business process reengineering, change management, and a $20 million budget.
System Technology Manager
Defined Unix and Oracle RDBMS standards, planned distributed databases, designed LAN/WAN infrastructure, and connected AS400 and Unix systems for transparent HR, Payroll, and Accounting exchange.
Technical Support Engineer
Administered IBM AIX Unix servers, supported telecommunications and networks, developed manufacturing applications with Informix 4GL, and managed application development projects.
Customer Engineer
Coordinated maintenance of HP3000 servers and provided hardware and software support both on site and through a remote support center.
Selected work
Leadership in practice: turning complex systems into usable products.
Alongside enterprise technology leadership, I build practical software that connects protocols, automation, and real-world users.
Featured · Public GitHubProject details ↗
Homebridge MCP
Secure, agent-ready control for the smart home.
A self-contained Homebridge AI integration using the Model Context Protocol (MCP) to expose normalized live device state and camera snapshots to ChatGPT, Claude, and other compatible clients.
- Live HAP refresh with accessory-cache fallback, room and capability normalization, and camera snapshots returned as image attachments.
- Explicit power, brightness, and thermostat controls with read-only mode, category permissions, and deny-by-default device write allowlisting.
- Bearer-token authentication, optional Cloudflare Access validation, and audit logging.
Public GitHubProject details ↗
Homebridge Onkyo 26
Making complex AV control feel native to HomeKit.
A Homebridge platform plugin that translates ISCP/eISCP into HomeKit TV and speaker services for compatible Onkyo, Integra, and related network receivers.
- Power, remappable inputs, volume, mute, remote buttons, HDMI outputs, and supported Zone 2 control.
- Optional alternate volume services and a bundled receiver command/model database.
Public GitHubProject details ↗
Homebridge TP-Link Tapo
One platform for two smart-home ecosystems.
A single Homebridge platform combining automatic local discovery for legacy TP-Link/Kasa devices with locally controlled, manually configured Tapo plugs and lights.
- Supports Kasa plugs, switches, bulbs, and light strips alongside Tapo P100/P105, P110, L510, L520, and L530 families.
- Preserves legacy configuration behavior and energy telemetry characteristics on compatible devices.
Private build · JobsAI MCPProject details ↗
JobsAI MCP: a job-search operating system built around evidence, not guesswork.
Private product build · intelligent discovery, matching, and follow-through.
I designed and built a private end-to-end job-search platform that combines multi-source job collection, PostgreSQL pipeline management, résumé-grounded scoring and tailoring, company/contact CRM, interview scheduling, daily planning, and opportunity lifecycle tracking. Its local retrieval store grounds matching and tailored materials in supporting résumé and opportunity-document evidence; MCP tools expose opportunity, CRM, calendar, and application-preparation workflows to compatible assistants. JobsAI runs on Oracle Cloud Infrastructure (OCI) and is planned for migration to AWS; it is not publicly available.
Product principle: qualification stays grounded in canonical résumé evidence while preferences and workflow activity remain distinct, making recommendations explainable and reviewable.
AI · FredSocialProject details ↗
Ask Freddy
Source-grounded answers from articles and résumé content.
A conversational FredSocial feature that answers from retrieved résumé and article evidence, supports article-specific summaries and questions, and can respond through Siri.
iOS gameProject details ↗
Krazy Plane
Arcade flying with mission runs and Game Center.
An iPhone and Apple TV flying game featuring chained mission objectives, combo and bonus scoring, shields and other power-ups, hazard-neutralizing gold idols, and Game Center.
AI & cloud-native development
Modern tools, disciplined delivery.
Applying new capabilities where they create operating leverage.
I use OpenAI Codex and Anthropic Claude across software design, implementation, troubleshooting, and workflow integration, while applying Kubernetes and microservices patterns to cloud-native solutions.
Technical foundation
Broad enough to see the system; practical enough to improve it.
A career that spans cloud operations, enterprise applications, integration architecture, infrastructure, software development, and AI-enabled workflows.
Cloud & AI
- Oracle Fusion Cloud
- Oracle Cloud Infrastructure
- Oracle SaaS Administration
- Oracle PaaS & Cloud Integration
- AI-Assisted Operations
- AI Simulators
- Chatbots
- Blockchain
- IoT
- Mobile & Cloud Technology
- RAG Servers
- Vector Databases
- Claude
- OpenAI Codex
- Kubernetes
- Microservices
- Model Context Protocol
- Oracle Analytics Cloud
- OBIEE
Enterprise applications & integration
- Oracle DBA
- Oracle Forms
- Oracle Discoverer
- Oracle Data Warehousing
- PL/SQL
- Oracle Applications Administration
- Oracle Workflow
- Oracle Integration Cloud
- REST APIs
- SSO & OAuth
- Identity Federation
- Third-Party Integrations
Development, infrastructure & systems
- MySQL
- IBM AIX
- HP 3000 MPE V
- Informix 4GL & SQL
- PowerBuilder
- C
- Java
- JavaScript
- Perl
- PHP
- HTML
- Servlets
- CGI
- NetWare
- TCP/IP
- Oracle SQL*Net
- X.25
- Satellite Links
- Routers
- SNA
- Wireless Networking
- Apple OS X Administration
- Apple iOS Development with Xcode & Cocoa Touch
- Home Automation Integrations
Capabilities
How I create value.
- Global SaaS Operations
- Enterprise Applications
- ERP & EPM
- Oracle Fusion Cloud
- Oracle E-Business Suite
- Oracle Financials & Procurement
- Operating Model Design
- Site Reliability Engineering
- KPI Governance & Executive Reporting
- Lifecycle & Patch Management
- Incident & Escalation Management
- Operational Readiness
- Process Standardization
- Workflow & Python Automation
- AI-Assisted Operations
- RAG & Vector Retrieval
- Kubernetes & Microservices
- Oracle PaaS & Cloud Integration
- REST APIs, SSO & OAuth
- Identity Federation
- Node.js & MCP Integration
- Claude & OpenAI Codex
- Global Team Leadership
- Business Continuity
- Change Management
- Customer-Facing Technology Strategy
- Sales Engineering
- Consulting Delivery
- Business Process Reengineering
- Operational Risk Analysis
Education & certification
Foundation.
Master of Science, Computer Science
Andres Bello Catholic University
Bachelor of Science, Electronic Engineering
Simon Bolivar University
Oracle Cloud Infrastructure Foundations Certified Associate
Oracle
Languages: English, Spanish, Portuguese