Freddy Reyes
Technology leader with over 25 years of experience with solid technical expertise and background in Cloud Architecture & Infrastructure, Data Analytics, Jira Project Management, Pre-Sales Support (IaaS/PaaS and SaaS), DevOps, Technology Integration, and Consulting in Global and Domestic markets. Oracle Cloud Infrastructure Professional Certification. Broad technical experience and background.
Other Specialties Include • Leadership • Change Management • Cybersecurity • Quality Improvement • Agile Enterprise Software Development • Mobile Platform Development • Collaborative • Customer Service Improvement • Staff Development & Retention
Director of Cloud Operations (Oracle Corporation) May 2018 - Present Miami/Fort Lauderdale Area
Responsible for Demo Cloud Operations across Oracle's Cloud products portfolio (SaaS-Fusion, Autonomous Database, Analytics, FAW, Blockchain, Machine Learning, A.I. Simulators, IoT, Mobile, Chatbot, and Integrations).
- Manage a Global Team (located in the U.S., Mexico, and India) responsible for creating complex Cloud and SaaS Integrations solutions, supporting Pre-Sales Engineers, Technology Architects, and Partners globally.
- Responsible for high availability SaaS product life cycle (provision, upgrade in place, and backup/restore).
- Manage DevOps lifecycle Cloud automation projects with GitLab and other tools (Google Puppeteer, Python, Job Orchestrators, and Scripting Tools).
- Manage projects for creating Cloud Operations Monitoring tools.
- Provide Training Demoware tools for Sales Cloud onboarding.
- Responsible for creating Business Modeling, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within Oracle Cloud Operations.Responsible for Demo Cloud Operations across Oracle's Cloud products portfolio (SaaS-Fusion, Autonomous Database, Analytics, FAW, Blockchain, Machine Learning, A.I. Simulators, IoT, Mobile, Chatbot, and Integrations). - Manage a Global Team (located in the U.S., Mexico, and India) responsible for creating complex Cloud and SaaS Integrations solutions, supporting Pre-Sales Engineers, Technology Architects, and Partners globally. - Responsible for high availability SaaS product life cycle (provision, upgrade in place, and backup/restore). - Manage DevOps lifecycle Cloud automation projects with GitLab and other tools (Google Puppeteer, Python, Job Orchestrators, and Scripting Tools). - Manage projects for creating Cloud Operations Monitoring tools. - Provide Training Demoware tools for Sales Cloud onboarding. - Responsible for creating Business Modeling, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within Oracle Cloud Operations.
Director of Sales Support Americas (Oracle Corporation)
Jun 2001 - May 2018 Miami/Fort Lauderdale Area
Responsible for Cloud Products Support for the Americas. Some responsibilities included:
- Managed communications and transfer of information to Pre-Sales Consultants and Architect Organizations.
- Guest speaker in different Sales Events in the Americas (Las Vegas, Mexico, Argentina & Brazil) and periodically met with the sales organization to support Oracle's multi-billion Sales Operation.
- Supported critical Sales Campaigns and high revenue generation opportunities to ensure smooth customer demonstrations throughout the sales cycle.
- Supervised daily operations of demo SaaS Cloud products.
- Responsible for the Global Business Continuity Program.