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Extraordinarily accomplished and results-driven Information Technology professional with more than 20+ years of industry experience and exceptional communication skills and an extensive background in the following broad-based competencies:
Technology leader with over 25 years of experience with solid technical expertise and background in Cloud Architecture & Infrastructure, Data Analytics, Jira Project Management, Pre-Sales Support (IaaS/PaaS and SaaS), DevOps, Technology Integration, and Consulting in Global and Domestic markets. Oracle Cloud Infrastructure Professional Certification. Broad technical experience and background.


Demonstrated ability to help technical and business organizations achieve strategic and tactical goals.
Other Specialties Include • Leadership • Change Management • Cybersecurity • Quality Improvement • Agile Enterprise Software Development • Mobile Platform Development • Collaborative • Customer Service Improvement • Staff Development & Retention
Skilled in management and delivery of consulting services including planning, design, development, implementation, and support of traditional and Cloud information systems solutions.
Proven track record of implementing new systems that enhance capabilities and increase revenue.
Adept at strategic planning, organization, and focusing on effective technical teams and divisions.
Possesses fluency in English, Spanish and Portuguese, with a solid background in Sales Engineering and Consulting in both international and domestic markets.
Currently, Freddy Reyes is responsible for providing support for demonstration solutions across Oracle’s SaaS and PaaS products portfolio (Fusion, Autonomous Database, Blockchain, Machine Learning Simulators, IoT, Mobile, Chatbot, Lift and Shift, and Integration Cloud).
 
Provide leadership for a global team (located in the U.S., Mexico, and India) responsible for creating complex PaaS and SaaS solutions and integrations, supporting Pre-Sales Engineers, Technology Architects, and Partners globally.
Responsible for high availability SaaS product life cycle (provision, upgrade in place, backup, P2T, restore).
Manage DevOps lifecycle Cloud automation projects with GitLab and other tools (Google Puppeteer, Python, Job orchestrators, and scripting tools).
Managed projects for creating monitoring tools for Oracle Cloud (OCI) hosted Apps using Oracle Enterprise Management.
Provide demoware tools training for Sales Cloud onboarding.
Responsible for Business modeling, KPI, Analytics Reporting, Jira Project Management, and Analysis to drive continuous improvement.


<strong>'''Director of Cloud Operations''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation])</strong>
<strong>'''Director of Cloud Operations''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation])</strong>

Revision as of 19:33, 12 October 2022

Technology leader with over 25 years of experience with solid technical expertise and background in Cloud Architecture & Infrastructure, Data Analytics, Jira Project Management, Pre-Sales Support (IaaS/PaaS and SaaS), DevOps, Technology Integration, and Consulting in Global and Domestic markets. Oracle Cloud Infrastructure Professional Certification. Broad technical experience and background.

Other Specialties Include • Leadership • Change Management • Cybersecurity • Quality Improvement • Agile Enterprise Software Development • Mobile Platform Development • Collaborative • Customer Service Improvement • Staff Development & Retention

Director of Cloud Operations (Oracle Corporation)

Responsible for Demo Cloud Operations across Oracle's Cloud products portfolio (SaaS-Fusion, Autonomous Database, Analytics, FAW, Blockchain, Machine Learning, A.I. Simulators, IoT, Mobile, Chatbot, and Integrations).

  • Manage a Global Team (located in the U.S., Mexico, and India) responsible for creating complex Cloud and SaaS Integrations solutions, supporting Pre-Sales Engineers, Technology Architects, and Partners globally.
  • Responsible for high availability SaaS product life cycle (provision, upgrade in place, and backup/restore).
  • Manage DevOps lifecycle Cloud automation projects with GitLab and other tools (Google Puppeteer, Python, Job Orchestrators, and Scripting Tools).
  • Manage projects for creating Cloud Operations Monitoring tools.
  • Provide Training Demoware tools for Sales Cloud onboarding.
  • Responsible for creating Business Modeling, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within Oracle Cloud Operations.Responsible for Demo Cloud Operations across Oracle's Cloud products portfolio (SaaS-Fusion, Autonomous Database, Analytics, FAW, Blockchain, Machine Learning, A.I. Simulators, IoT, Mobile, Chatbot, and Integrations). - Manage a Global Team (located in the U.S., Mexico, and India) responsible for creating complex Cloud and SaaS Integrations solutions, supporting Pre-Sales Engineers, Technology Architects, and Partners globally. - Responsible for high availability SaaS product life cycle (provision, upgrade in place, and backup/restore). - Manage DevOps lifecycle Cloud automation projects with GitLab and other tools (Google Puppeteer, Python, Job Orchestrators, and Scripting Tools). - Manage projects for creating Cloud Operations Monitoring tools. - Provide Training Demoware tools for Sales Cloud onboarding. - Responsible for creating Business Modeling, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within Oracle Cloud Operations.

Director of Sales Support Americas

Jun 2001 - May 2018 Miami/Fort Lauderdale Area Responsible for Cloud Products Support for the Americas. Some responsibilities included: - Managed communications and transfer of information to Pre-Sales Consultants and Architect Organizations. - Guest speaker in different Sales Events in the Americas (Las Vegas, Mexico, Argentina & Brazil) and periodically met with the sales organization to support Oracle's multi-billion Sales Operation. - Supported critical Sales Campaigns and high revenue generation opportunities to ensure smooth customer demonstrations throughout the sales cycle. - Supervised daily operations of demo SaaS Cloud products. - Responsible for the Global Business Continuity Program.

References

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