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== '''About''' ==
== '''About''' ==


Director of Sales Demo Cloud Operations | Oracle | Leadership | Cloud Architecture & Infrastructure | Tri-lingual 🌐
I am a seasoned Oracle cloud operations director with a proven track record in leading transformative projects that drive product
 
management, cloud automation, and operational efficiency to new heights. In my tenure at Oracle, I have spearheaded global teams to
Hi, I'm a dedicated technology leader with over 25 years of experience, specializing in Cloud Architecture & Infrastructure, Data Analytics, and Jira Project Management. As the Director of Sales Demo Cloud Operations at Oracle, I leverage my deep technical expertise to drive business growth and innovation across global and domestic markets.
create sophisticated cloud and SaaS integration solutions, managed the introduction of an accelerated implementation approach for Oracle
 
ERP applications, and been at the forefront of high-stakes integrations for industry leaders like Motorola and Mayer Electric. My role has
💡 My extensive background includes Pre-Sales Support (IaaS/PaaS and SaaS), DevOps, Technology Integration, and Consulting. I hold an Oracle Cloud Infrastructure Professional Certification, showcasing my commitment to staying at the forefront of technology.
consistently involved pushing the envelope on SaaS functional and technical projects throughout the Americas, delivering innovative
 
solutions, and achieving substantial cost savings.
🌟 Other Specialties Include:
My technical depth and success in guiding pivotal projects showcase my adeptness in cloud architecture and my commitment to
Leadership | Change Management | Cybersecurity | Quality Improvement | Agile Enterprise Software Development | Mobile Platform Development | Collaborative | Customer Service Improvement | Staff Development & Retention
advancing critical enterprise initiatives in the ever-evolving tech landscape.
 
🔝 Top Skills:
Management & Leadership | Certified Oracle Cloud Infrastructure Professional | Sales Engineering and Business Development | Atlassian Jira | Mobile Development (iOS) | Cloud Architecture (PaaS & SaaS) | Issue Resolution | Implementation | Process Optimization | Training & Mentoring | Tri-lingual (English, Spanish, and Portuguese) | Regional Expansion | US Citizen
 
💻 Technical Skills:
Oracle: Databases & Analytics | SaaS Extensibility | Data Warehouse | PLSQL | SaaS Admin | Unix/Linux
Cloud: Oracle OCI | Oracle SaaS (Fusion) | AWS | PaaS Services: Chatbot | ML | Blockchain | Route 53 | EC2
Mobile Development: XCode | Swift
Development: HTML | JavaScript | Perl | Java | CGI | JNode | LAMP (Linux, Apache, MySQL, PHP) | Python
IoT: Home Automation | Raspberry Pi | Alexa Skill Development | Apple HomeKit
 
I'm passionate about driving transformational change and creating a lasting impact in the technology landscape. Feel free to connect with me to discuss opportunities, partnerships, or simply to exchange ideas!


== '''Professional Experience''' ==
== '''Professional Experience''' ==
Line 28: Line 16:
May 2018 - Present Miami/Fort Lauderdale Area
May 2018 - Present Miami/Fort Lauderdale Area


As the leader of Sales Demo Cloud Operations, I manage a wide range of Oracle Cloud products, including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and Technology Integrations. My key responsibilities include the following:
In my current role as the leader of Sales Demo Cloud Operations at Oracle, I oversee a broad array of Oracle Cloud products and services,
- Providing leadership to a global team (U.S., Mexico, and India) focused on creating complex Cloud and SaaS Integrations solutions, offering support to Pre-Sales Engineers, Customer Solutions Architects, and Partners worldwide.
including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and
- Ensuring high availability of SaaS product life cycles, including provisioning, in-place upgrades, and backup/restore operations.
Technology Integrations. I have accrued substantial experience in outbound product management, which encompasses:
- Managing DevOps lifecycle Cloud automation projects utilizing GitLab and other tools, such as Google Puppeteer, Python, Job Orchestrators, and Scripting Tools.
• I currently Lead a global team in the U.S., Mexico, and India that devises complex cloud and SaaS integration solutions, providing
- Overseeing the development of Cloud Operations Monitoring tools to optimize performance and efficiency.
support to pre-sales engineers, customer solutions architects, and partners around the globe.
- Delivering Training Demoware tools for Sales Cloud onboarding, ensuring seamless integration and adoption.
• I'm responsible for creating business models, key performance indicators (KPIs), and Analytics Reports. I also implemented Jira project
- Creating Business Models, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within the Oracle Cloud Operations Team.
management methodologies such as Agile, Scrum, Structures, and Dashboards to foster ongoing enhancement within the Oracle Cloud
As the leader of Sales Demo Cloud Operations, I manage a wide range of Oracle Cloud products, including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and Technology Integrations. My key responsibilities include the following: - Providing leadership to a global team (U.S., Mexico, and India) focused on creating complex Cloud and SaaS Integrations solutions, offering support to Pre-Sales Engineers, Customer Solutions Architects, and Partners worldwide. - Ensuring high availability of SaaS product life cycles, including provisioning, in-place upgrades, and backup/restore operations. - Managing DevOps lifecycle Cloud automation projects utilizing GitLab and other tools, such as Google Puppeteer, Python, Job Orchestrators, and Scripting Tools. - Overseeing the development of Cloud Operations Monitoring tools to optimize performance and efficiency. - Delivering Training Demoware tools for Sales Cloud onboarding, ensuring seamless integration and adoption. - Creating Business Models, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within the Oracle Cloud Operations Team.
Operations Team.
Skills: SQL · Cloud Computing · Pre-sales · Cross-functional Team Leadership · Cloud · Solution Architecture · Business Process · Integration · ERP · Business Intelligence · CRM · Strategy · Project Management · Software Development · Business Process Improvement · Enterprise Architecture
• I've worked on several DevOps lifecycle Cloud automation projects utilizing GitLab and a suite of tools, CI/CD, including Google
Puppeteer, Python, and Scripting Tools.
• I work on ensuring the high availability of SaaS product life cycles involving provisioning, in-place upgrades, and backup/restore
operations.
• I worked on a project to implement Cloud Operations Monitoring tools to enhance performance and efficiency. It included API
management, Big Data Analytics, and VMs.
• I delivered training through Demoware tools for Sales Cloud onboarding to ensure smooth integration and adoption, highlighting his
capability to introduce tech products to the market and promote their uptake.


=== '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
=== '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
Line 42: Line 37:
Jun 2001 - May 2018 Miami/Fort Lauderdale Area<br>
Jun 2001 - May 2018 Miami/Fort Lauderdale Area<br>


Responsible for Cloud Products Support for the Americas. Some responsibilities included:
As the Director of Cloud Sales Support for the Americas, I was responsible for several crucial functions:
* Managed communications and transfer of information to Pre-Sales Consultants and Architect Organizations.
• I facilitated fluid cooperation by enhancing communication and data sharing between the Pre-Sales Consulting and Customer Solutions
* Guest speaker in different Sales Events in the Americas (Las Vegas, Mexico, Argentina & Brazil) and periodically met with the sales organization to support Oracle's multi-billion Sales Operation.
Architect organizations, ensuring effective collaboration.
* Supported critical Sales Campaigns and high revenue generation opportunities to ensure smooth customer demonstrations throughout the sales cycle.
• Working with the VP of Support, I created key performance indicators (KPIs), OKRs, and Analytics Reports to improve processes
* Supervised daily operations of demo SaaS Cloud products.
within the organization.
* Responsible for the Global Business Continuity Program.
• I was responsible for a project to analyze the costs and risks of initiating offshore teams in various Latin American countries to bolster
US operations.
• I assembled a versatile Global Sales Support team comprising technical and functional professionals from Mexico, Romania, and India.
• I was honored to present as a guest speaker at numerous Sales Events across the Americas, including Las Vegas, Mexico, Argentina, and
Brazil.
• To maximize revenue generation and facilitate successful Sales Campaigns, I consistently collaborated with the sales organization,
offering vital support and guidance during crucial customer demonstrations across the sales cycle.
• I managed the Global Business Continuity Program for the Global Organization, steadfastly preserving robust and reliable operational
processes to ensure the continuity and security of business operations.


=== '''Senior Sales Consulting Manager''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
=== '''Senior Sales Consulting Manager''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
Line 53: Line 56:
Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area
Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area


Managed Pre-Sales Engineers and Architects for the LATAM region.
As the spearhead of the LATAM PaaS for SaaS Pre-Sales Engineers and Solutions Architects teams, I have assumed numerous pivotal
* Maintained involvement in various pre-sales activities globally by meeting with C-Level executives to support the regional teams.  
roles:
* Implemented and managed a regional Sales Support Data Center in Miami, Florida.  
• I actively participated in critical deals, engaging with C-Level executives to bolster regional sales in LATAM and EMEA. His efforts
* Designed and implemented a fast implementation solution for Oracle's OnPrem ERP Apps. As a result, implementation time went from 6 months to 30 days, enabling Oracle to offer a more competitive product for a fraction of the price.
were instrumental in building robust relationships and propelling sales growth.
• I was crucial in establishing and managing a regional Sales Support Data Center in Miami, Florida, effectively supervising servers,
network, and communication infrastructure to ensure peak performance.
• I was the project leader for a project to design and implement a rapid implementation solution for Oracle's OnPrem ERP Apps. This
innovative strategy significantly reduced the implementation time from 6 months to 30 days, enabling Oracle to offer a highly competitive
product at a considerably lower price.


=== '''Principal Consultant'''  ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
=== '''Principal Consultant'''  ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
Line 62: Line 70:
Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area
Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area


Worked as a consultant on several projects across the U.S. Southeast, implementing Oracle core technologies (Workflow, Integrations, Data Warehousing, and Analytics tools). I have implemented a US$2 million web-based workflow approval system for Motorola's HCM division. Also, I implemented a $1 million integration project between Oracle HCM and JD Edwards at Mayer Electric in Birmingham (Alabama).
As a consultant, I have contributed to numerous projects across the U.S. Southeast, focusing on implementing Oracle core technologies
such as Workflow, Integrations, Data Warehousing, and Analytics tools. Some of those accomplishments include:
I've implemented a US$2 million web-based workflow approval system for Motorola's HCM division, streamlined the approval process,
and enhanced overall efficiency.
I've successfully executed a $1 million integration project between Oracle HCM and JD Edwards at Mayer Electric in Birmingham,
Alabama, optimizing system performance and functionality.


=== '''Senior Sales Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
=== '''Senior Sales Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) ===
Line 68: Line 81:
Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area
Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area


A vital member of the pre-sales team, responsible for demoing Oracle ERP Apps extensibility products (New apps, Reporting, Middleware, APIs). Presented benefits of Oracle architecture versus the competition's products to potential customers by achieving technical "buy-in" from C-Level customers (CTO/CIO). Periodically organized seminars and delivered training for Pre-Sales Consultants using onsite and remote presentations to facilitate skills transfer of the latest Oracle Technology offerings.  
As an integral part of the solutions pre-sales team, I played a vital role in demonstrating Oracle ERP extensibility products (New apps,
Reporting, Middleware, APIs) to potential customers. My responsibilities have included:
• Effectively presenting the benefits of Oracle architecture compared to competitors' products, securing technical "buy-in" from C-Level
customers (CTO/CIO) to drive sales growth.
Periodically organized seminars and delivered training for Pre-Sales Consultants through onsite and remote presentations, ensuring they
were well-versed in the latest Oracle technology offerings and could effectively transfer their skills to drive business success.
• I implemented an integration project between Oracle ERP and the Datalogix SCM system.


=== '''Senior Consultant''' ([https://en.wikipedia.org/wiki/KPMG KPMG]) ===
=== '''Senior Consultant''' ([https://en.wikipedia.org/wiki/KPMG KPMG]) ===
Line 74: Line 93:
Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area
Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area


Worked on various SaaS functional and technical projects in the U.S. and the Americas. Implemented an integrated Financial and HCM system that included data migration and process documentation, enabling the company to save money on server and software maintenance. Acted as part of a 60-person consulting team in Mexico City for a $5 million government project analyzing and evaluating operational risk for the four largest Mexican banks.
I have been involved in numerous SaaS functional and technical projects throughout the U.S. and the Americas, contributing my expertise
to drive successful outcomes. My key accomplishments include:
• I've implemented an integrated Financial and HCM system involving data migration and process documentation, which allowed the
company to save on server and software maintenance costs.
• I've participated in a 60-person consulting team in Mexico City for a US$5 million government project focused on analyzing and
evaluating operational risk for the four largest Mexican banks, providing critical insights to support informed decision-making.


=== '''Previous Experience''' ===
=== '''Previous Experience''' ===

Latest revision as of 19:23, 1 December 2023

About

I am a seasoned Oracle cloud operations director with a proven track record in leading transformative projects that drive product management, cloud automation, and operational efficiency to new heights. In my tenure at Oracle, I have spearheaded global teams to create sophisticated cloud and SaaS integration solutions, managed the introduction of an accelerated implementation approach for Oracle ERP applications, and been at the forefront of high-stakes integrations for industry leaders like Motorola and Mayer Electric. My role has consistently involved pushing the envelope on SaaS functional and technical projects throughout the Americas, delivering innovative solutions, and achieving substantial cost savings. My technical depth and success in guiding pivotal projects showcase my adeptness in cloud architecture and my commitment to advancing critical enterprise initiatives in the ever-evolving tech landscape.

Professional Experience

Director of Cloud Operations (Oracle Corporation)

May 2018 - Present Miami/Fort Lauderdale Area

In my current role as the leader of Sales Demo Cloud Operations at Oracle, I oversee a broad array of Oracle Cloud products and services, including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and Technology Integrations. I have accrued substantial experience in outbound product management, which encompasses: • I currently Lead a global team in the U.S., Mexico, and India that devises complex cloud and SaaS integration solutions, providing support to pre-sales engineers, customer solutions architects, and partners around the globe. • I'm responsible for creating business models, key performance indicators (KPIs), and Analytics Reports. I also implemented Jira project management methodologies such as Agile, Scrum, Structures, and Dashboards to foster ongoing enhancement within the Oracle Cloud Operations Team. • I've worked on several DevOps lifecycle Cloud automation projects utilizing GitLab and a suite of tools, CI/CD, including Google Puppeteer, Python, and Scripting Tools. • I work on ensuring the high availability of SaaS product life cycles involving provisioning, in-place upgrades, and backup/restore operations. • I worked on a project to implement Cloud Operations Monitoring tools to enhance performance and efficiency. It included API management, Big Data Analytics, and VMs. • I delivered training through Demoware tools for Sales Cloud onboarding to ensure smooth integration and adoption, highlighting his capability to introduce tech products to the market and promote their uptake.

Director of Sales Support Americas (Oracle Corporation)

Jun 2001 - May 2018 Miami/Fort Lauderdale Area

As the Director of Cloud Sales Support for the Americas, I was responsible for several crucial functions: • I facilitated fluid cooperation by enhancing communication and data sharing between the Pre-Sales Consulting and Customer Solutions Architect organizations, ensuring effective collaboration. • Working with the VP of Support, I created key performance indicators (KPIs), OKRs, and Analytics Reports to improve processes within the organization. • I was responsible for a project to analyze the costs and risks of initiating offshore teams in various Latin American countries to bolster US operations. • I assembled a versatile Global Sales Support team comprising technical and functional professionals from Mexico, Romania, and India. • I was honored to present as a guest speaker at numerous Sales Events across the Americas, including Las Vegas, Mexico, Argentina, and Brazil. • To maximize revenue generation and facilitate successful Sales Campaigns, I consistently collaborated with the sales organization, offering vital support and guidance during crucial customer demonstrations across the sales cycle. • I managed the Global Business Continuity Program for the Global Organization, steadfastly preserving robust and reliable operational processes to ensure the continuity and security of business operations.

Senior Sales Consulting Manager (Oracle Corporation)

Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area

As the spearhead of the LATAM PaaS for SaaS Pre-Sales Engineers and Solutions Architects teams, I have assumed numerous pivotal roles: • I actively participated in critical deals, engaging with C-Level executives to bolster regional sales in LATAM and EMEA. His efforts were instrumental in building robust relationships and propelling sales growth. • I was crucial in establishing and managing a regional Sales Support Data Center in Miami, Florida, effectively supervising servers, network, and communication infrastructure to ensure peak performance. • I was the project leader for a project to design and implement a rapid implementation solution for Oracle's OnPrem ERP Apps. This innovative strategy significantly reduced the implementation time from 6 months to 30 days, enabling Oracle to offer a highly competitive product at a considerably lower price.

Principal Consultant (Oracle Corporation)

Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area

As a consultant, I have contributed to numerous projects across the U.S. Southeast, focusing on implementing Oracle core technologies such as Workflow, Integrations, Data Warehousing, and Analytics tools. Some of those accomplishments include: • I've implemented a US$2 million web-based workflow approval system for Motorola's HCM division, streamlined the approval process, and enhanced overall efficiency. • I've successfully executed a $1 million integration project between Oracle HCM and JD Edwards at Mayer Electric in Birmingham, Alabama, optimizing system performance and functionality.

Senior Sales Consultant (Oracle Corporation)

Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area

As an integral part of the solutions pre-sales team, I played a vital role in demonstrating Oracle ERP extensibility products (New apps, Reporting, Middleware, APIs) to potential customers. My responsibilities have included: • Effectively presenting the benefits of Oracle architecture compared to competitors' products, securing technical "buy-in" from C-Level customers (CTO/CIO) to drive sales growth. • Periodically organized seminars and delivered training for Pre-Sales Consultants through onsite and remote presentations, ensuring they were well-versed in the latest Oracle technology offerings and could effectively transfer their skills to drive business success. • I implemented an integration project between Oracle ERP and the Datalogix SCM system.

Senior Consultant (KPMG)

Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area

I have been involved in numerous SaaS functional and technical projects throughout the U.S. and the Americas, contributing my expertise to drive successful outcomes. My key accomplishments include: • I've implemented an integrated Financial and HCM system involving data migration and process documentation, which allowed the company to save on server and software maintenance costs. • I've participated in a 60-person consulting team in Mexico City for a US$5 million government project focused on analyzing and evaluating operational risk for the four largest Mexican banks, providing critical insights to support informed decision-making.

Previous Experience

Previous experience includes roles: Senior Information Technology Manager at Metropolitan Bank, Information Technology Manager at a Food Manufacturing Company (MAVESA), Software Engineer at a Software Company (CKF Consulting), and Support Engineer at Hewlett Packard Enterprise.

References