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May 2018 - Present Miami/Fort Lauderdale Area | May 2018 - Present Miami/Fort Lauderdale Area | ||
As the leader of Sales Demo Cloud Operations, I manage a wide range of Oracle Cloud products, including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and Technology Integrations. My key responsibilities include the following: | |||
- Providing leadership to a global team (U.S., Mexico, and India) focused on creating complex Cloud and SaaS Integrations solutions, offering support to Pre-Sales Engineers, Customer Solutions Architects, and Partners worldwide. | |||
- Ensuring high availability of SaaS product life cycles, including provisioning, in-place upgrades, and backup/restore operations. | |||
- Managing DevOps lifecycle Cloud automation projects utilizing GitLab and other tools, such as Google Puppeteer, Python, Job Orchestrators, and Scripting Tools. | |||
- Overseeing the development of Cloud Operations Monitoring tools to optimize performance and efficiency. | |||
- Delivering Training Demoware tools for Sales Cloud onboarding, ensuring seamless integration and adoption. | |||
- Creating Business Models, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within the Oracle Cloud Operations Team. | |||
As the leader of Sales Demo Cloud Operations, I manage a wide range of Oracle Cloud products, including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and Technology Integrations. My key responsibilities include the following: - Providing leadership to a global team (U.S., Mexico, and India) focused on creating complex Cloud and SaaS Integrations solutions, offering support to Pre-Sales Engineers, Customer Solutions Architects, and Partners worldwide. - Ensuring high availability of SaaS product life cycles, including provisioning, in-place upgrades, and backup/restore operations. - Managing DevOps lifecycle Cloud automation projects utilizing GitLab and other tools, such as Google Puppeteer, Python, Job Orchestrators, and Scripting Tools. - Overseeing the development of Cloud Operations Monitoring tools to optimize performance and efficiency. - Delivering Training Demoware tools for Sales Cloud onboarding, ensuring seamless integration and adoption. - Creating Business Models, KPIs, Analytics, Jira Project Management (scrum, structures, and dashboards), and Analysis to drive continuous improvement within the Oracle Cloud Operations Team. | |||
Skills: SQL · Cloud Computing · Pre-sales · Cross-functional Team Leadership · Cloud · Solution Architecture · Business Process · Integration · ERP · Business Intelligence · CRM · Strategy · Project Management · Software Development · Business Process Improvement · Enterprise Architecture | |||
=== '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | === '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === |