Freddy Reyes: Difference between revisions
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== '''About''' == | == '''About''' == | ||
I am a seasoned Oracle cloud operations director with a proven track record in leading transformative projects that drive product | |||
management, cloud automation, and operational efficiency to new heights. In my tenure at Oracle, I have spearheaded global teams to | |||
create sophisticated cloud and SaaS integration solutions, managed the introduction of an accelerated implementation approach for Oracle | |||
ERP applications, and been at the forefront of high-stakes integrations for industry leaders like Motorola and Mayer Electric. My role has | |||
My | consistently involved pushing the envelope on SaaS functional and technical projects throughout the Americas, delivering innovative | ||
solutions, and achieving substantial cost savings. | |||
My technical depth and success in guiding pivotal projects showcase my adeptness in cloud architecture and my commitment to | |||
advancing critical enterprise initiatives in the ever-evolving tech landscape. | |||
== '''Professional Experience''' == | == '''Professional Experience''' == | ||
| Line 15: | Line 16: | ||
May 2018 - Present Miami/Fort Lauderdale Area | May 2018 - Present Miami/Fort Lauderdale Area | ||
In my current role as the leader of Sales Demo Cloud Operations at Oracle, I oversee a broad array of Oracle Cloud products and services, | |||
including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and | |||
Technology Integrations. I have accrued substantial experience in outbound product management, which encompasses: | |||
• I currently Lead a global team in the U.S., Mexico, and India that devises complex cloud and SaaS integration solutions, providing | |||
support to pre-sales engineers, customer solutions architects, and partners around the globe. | |||
• I'm responsible for creating business models, key performance indicators (KPIs), and Analytics Reports. I also implemented Jira project | |||
management methodologies such as Agile, Scrum, Structures, and Dashboards to foster ongoing enhancement within the Oracle Cloud | |||
Operations Team. | |||
• I've worked on several DevOps lifecycle Cloud automation projects utilizing GitLab and a suite of tools, CI/CD, including Google | |||
Puppeteer, Python, and Scripting Tools. | |||
• I work on ensuring the high availability of SaaS product life cycles involving provisioning, in-place upgrades, and backup/restore | |||
operations. | |||
• I worked on a project to implement Cloud Operations Monitoring tools to enhance performance and efficiency. It included API | |||
management, Big Data Analytics, and VMs. | |||
• I delivered training through Demoware tools for Sales Cloud onboarding to ensure smooth integration and adoption, highlighting his | |||
capability to introduce tech products to the market and promote their uptake. | |||
=== '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | === '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
| Line 27: | Line 37: | ||
Jun 2001 - May 2018 Miami/Fort Lauderdale Area<br> | Jun 2001 - May 2018 Miami/Fort Lauderdale Area<br> | ||
As the Director of Cloud Sales Support for the Americas, I was responsible for several crucial functions: | |||
• I facilitated fluid cooperation by enhancing communication and data sharing between the Pre-Sales Consulting and Customer Solutions | |||
Architect organizations, ensuring effective collaboration. | |||
• Working with the VP of Support, I created key performance indicators (KPIs), OKRs, and Analytics Reports to improve processes | |||
within the organization. | |||
• I was responsible for a project to analyze the costs and risks of initiating offshore teams in various Latin American countries to bolster | |||
US operations. | |||
• I assembled a versatile Global Sales Support team comprising technical and functional professionals from Mexico, Romania, and India. | |||
• I was honored to present as a guest speaker at numerous Sales Events across the Americas, including Las Vegas, Mexico, Argentina, and | |||
Brazil. | |||
• To maximize revenue generation and facilitate successful Sales Campaigns, I consistently collaborated with the sales organization, | |||
offering vital support and guidance during crucial customer demonstrations across the sales cycle. | |||
• I managed the Global Business Continuity Program for the Global Organization, steadfastly preserving robust and reliable operational | |||
processes to ensure the continuity and security of business operations. | |||
=== '''Senior Sales Consulting Manager''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | === '''Senior Sales Consulting Manager''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
| Line 38: | Line 56: | ||
Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area | Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area | ||
As the spearhead of the LATAM PaaS for SaaS Pre-Sales Engineers and Solutions Architects teams, I have assumed numerous pivotal | |||
roles: | |||
• I actively participated in critical deals, engaging with C-Level executives to bolster regional sales in LATAM and EMEA. His efforts | |||
were instrumental in building robust relationships and propelling sales growth. | |||
• I was crucial in establishing and managing a regional Sales Support Data Center in Miami, Florida, effectively supervising servers, | |||
network, and communication infrastructure to ensure peak performance. | |||
• I was the project leader for a project to design and implement a rapid implementation solution for Oracle's OnPrem ERP Apps. This | |||
innovative strategy significantly reduced the implementation time from 6 months to 30 days, enabling Oracle to offer a highly competitive | |||
product at a considerably lower price. | |||
=== '''Principal Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | === '''Principal Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
| Line 47: | Line 70: | ||
Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area | Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area | ||
As a consultant, I have contributed to numerous projects across the U.S. Southeast, focusing on implementing Oracle core technologies | |||
such as Workflow, Integrations, Data Warehousing, and Analytics tools. Some of those accomplishments include: | |||
• I've implemented a US$2 million web-based workflow approval system for Motorola's HCM division, streamlined the approval process, | |||
and enhanced overall efficiency. | |||
• I've successfully executed a $1 million integration project between Oracle HCM and JD Edwards at Mayer Electric in Birmingham, | |||
Alabama, optimizing system performance and functionality. | |||
=== '''Senior Sales Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | === '''Senior Sales Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
| Line 53: | Line 81: | ||
Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area | Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area | ||
As an integral part of the solutions pre-sales team, I played a vital role in demonstrating Oracle ERP extensibility products (New apps, | |||
Reporting, Middleware, APIs) to potential customers. My responsibilities have included: | |||
• Effectively presenting the benefits of Oracle architecture compared to competitors' products, securing technical "buy-in" from C-Level | |||
customers (CTO/CIO) to drive sales growth. | |||
• Periodically organized seminars and delivered training for Pre-Sales Consultants through onsite and remote presentations, ensuring they | |||
were well-versed in the latest Oracle technology offerings and could effectively transfer their skills to drive business success. | |||
• I implemented an integration project between Oracle ERP and the Datalogix SCM system. | |||
=== '''Senior Consultant''' ([https://en.wikipedia.org/wiki/KPMG KPMG]) === | === '''Senior Consultant''' ([https://en.wikipedia.org/wiki/KPMG KPMG]) === | ||
| Line 59: | Line 93: | ||
Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area | Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area | ||
I have been involved in numerous SaaS functional and technical projects throughout the U.S. and the Americas, contributing my expertise | |||
to drive successful outcomes. My key accomplishments include: | |||
• I've implemented an integrated Financial and HCM system involving data migration and process documentation, which allowed the | |||
company to save on server and software maintenance costs. | |||
• I've participated in a 60-person consulting team in Mexico City for a US$5 million government project focused on analyzing and | |||
evaluating operational risk for the four largest Mexican banks, providing critical insights to support informed decision-making. | |||
=== '''Previous Experience''' === | === '''Previous Experience''' === | ||
Latest revision as of 19:23, 1 December 2023
About
I am a seasoned Oracle cloud operations director with a proven track record in leading transformative projects that drive product management, cloud automation, and operational efficiency to new heights. In my tenure at Oracle, I have spearheaded global teams to create sophisticated cloud and SaaS integration solutions, managed the introduction of an accelerated implementation approach for Oracle ERP applications, and been at the forefront of high-stakes integrations for industry leaders like Motorola and Mayer Electric. My role has consistently involved pushing the envelope on SaaS functional and technical projects throughout the Americas, delivering innovative solutions, and achieving substantial cost savings. My technical depth and success in guiding pivotal projects showcase my adeptness in cloud architecture and my commitment to advancing critical enterprise initiatives in the ever-evolving tech landscape.
Professional Experience
Director of Cloud Operations (Oracle Corporation)
May 2018 - Present Miami/Fort Lauderdale Area
In my current role as the leader of Sales Demo Cloud Operations at Oracle, I oversee a broad array of Oracle Cloud products and services, including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and Technology Integrations. I have accrued substantial experience in outbound product management, which encompasses: • I currently Lead a global team in the U.S., Mexico, and India that devises complex cloud and SaaS integration solutions, providing support to pre-sales engineers, customer solutions architects, and partners around the globe. • I'm responsible for creating business models, key performance indicators (KPIs), and Analytics Reports. I also implemented Jira project management methodologies such as Agile, Scrum, Structures, and Dashboards to foster ongoing enhancement within the Oracle Cloud Operations Team. • I've worked on several DevOps lifecycle Cloud automation projects utilizing GitLab and a suite of tools, CI/CD, including Google Puppeteer, Python, and Scripting Tools. • I work on ensuring the high availability of SaaS product life cycles involving provisioning, in-place upgrades, and backup/restore operations. • I worked on a project to implement Cloud Operations Monitoring tools to enhance performance and efficiency. It included API management, Big Data Analytics, and VMs. • I delivered training through Demoware tools for Sales Cloud onboarding to ensure smooth integration and adoption, highlighting his capability to introduce tech products to the market and promote their uptake.
Director of Sales Support Americas (Oracle Corporation)
Jun 2001 - May 2018 Miami/Fort Lauderdale Area
As the Director of Cloud Sales Support for the Americas, I was responsible for several crucial functions: • I facilitated fluid cooperation by enhancing communication and data sharing between the Pre-Sales Consulting and Customer Solutions Architect organizations, ensuring effective collaboration. • Working with the VP of Support, I created key performance indicators (KPIs), OKRs, and Analytics Reports to improve processes within the organization. • I was responsible for a project to analyze the costs and risks of initiating offshore teams in various Latin American countries to bolster US operations. • I assembled a versatile Global Sales Support team comprising technical and functional professionals from Mexico, Romania, and India. • I was honored to present as a guest speaker at numerous Sales Events across the Americas, including Las Vegas, Mexico, Argentina, and Brazil. • To maximize revenue generation and facilitate successful Sales Campaigns, I consistently collaborated with the sales organization, offering vital support and guidance during crucial customer demonstrations across the sales cycle. • I managed the Global Business Continuity Program for the Global Organization, steadfastly preserving robust and reliable operational processes to ensure the continuity and security of business operations.
Senior Sales Consulting Manager (Oracle Corporation)
Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area
As the spearhead of the LATAM PaaS for SaaS Pre-Sales Engineers and Solutions Architects teams, I have assumed numerous pivotal roles: • I actively participated in critical deals, engaging with C-Level executives to bolster regional sales in LATAM and EMEA. His efforts were instrumental in building robust relationships and propelling sales growth. • I was crucial in establishing and managing a regional Sales Support Data Center in Miami, Florida, effectively supervising servers, network, and communication infrastructure to ensure peak performance. • I was the project leader for a project to design and implement a rapid implementation solution for Oracle's OnPrem ERP Apps. This innovative strategy significantly reduced the implementation time from 6 months to 30 days, enabling Oracle to offer a highly competitive product at a considerably lower price.
Principal Consultant (Oracle Corporation)
Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area
As a consultant, I have contributed to numerous projects across the U.S. Southeast, focusing on implementing Oracle core technologies such as Workflow, Integrations, Data Warehousing, and Analytics tools. Some of those accomplishments include: • I've implemented a US$2 million web-based workflow approval system for Motorola's HCM division, streamlined the approval process, and enhanced overall efficiency. • I've successfully executed a $1 million integration project between Oracle HCM and JD Edwards at Mayer Electric in Birmingham, Alabama, optimizing system performance and functionality.
Senior Sales Consultant (Oracle Corporation)
Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area
As an integral part of the solutions pre-sales team, I played a vital role in demonstrating Oracle ERP extensibility products (New apps, Reporting, Middleware, APIs) to potential customers. My responsibilities have included: • Effectively presenting the benefits of Oracle architecture compared to competitors' products, securing technical "buy-in" from C-Level customers (CTO/CIO) to drive sales growth. • Periodically organized seminars and delivered training for Pre-Sales Consultants through onsite and remote presentations, ensuring they were well-versed in the latest Oracle technology offerings and could effectively transfer their skills to drive business success. • I implemented an integration project between Oracle ERP and the Datalogix SCM system.
Senior Consultant (KPMG)
Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area
I have been involved in numerous SaaS functional and technical projects throughout the U.S. and the Americas, contributing my expertise to drive successful outcomes. My key accomplishments include: • I've implemented an integrated Financial and HCM system involving data migration and process documentation, which allowed the company to save on server and software maintenance costs. • I've participated in a 60-person consulting team in Mexico City for a US$5 million government project focused on analyzing and evaluating operational risk for the four largest Mexican banks, providing critical insights to support informed decision-making.
Previous Experience
Previous experience includes roles: Senior Information Technology Manager at Metropolitan Bank, Information Technology Manager at a Food Manufacturing Company (MAVESA), Software Engineer at a Software Company (CKF Consulting), and Support Engineer at Hewlett Packard Enterprise.