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== '''About''' == | |||
I am a seasoned Oracle cloud operations director with a proven track record in leading transformative projects that drive product | |||
management, cloud automation, and operational efficiency to new heights. In my tenure at Oracle, I have spearheaded global teams to | |||
create sophisticated cloud and SaaS integration solutions, managed the introduction of an accelerated implementation approach for Oracle | |||
ERP applications, and been at the forefront of high-stakes integrations for industry leaders like Motorola and Mayer Electric. My role has | |||
consistently involved pushing the envelope on SaaS functional and technical projects throughout the Americas, delivering innovative | |||
solutions, and achieving substantial cost savings. | |||
My technical depth and success in guiding pivotal projects showcase my adeptness in cloud architecture and my commitment to | |||
advancing critical enterprise initiatives in the ever-evolving tech landscape. | |||
'''Director of Cloud Operations''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) | == '''Professional Experience''' == | ||
=== '''Director of Cloud Operations''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | |||
May 2018 - Present Miami/Fort Lauderdale Area | May 2018 - Present Miami/Fort Lauderdale Area | ||
In my current role as the leader of Sales Demo Cloud Operations at Oracle, I oversee a broad array of Oracle Cloud products and services, | |||
including SaaS, Autonomous databases, Analytics, FAW, Blockchain, Machine Learning, AI Simulators, IoT, Mobile, Chatbot, and | |||
Technology Integrations. I have accrued substantial experience in outbound product management, which encompasses: | |||
• I currently Lead a global team in the U.S., Mexico, and India that devises complex cloud and SaaS integration solutions, providing | |||
support to pre-sales engineers, customer solutions architects, and partners around the globe. | |||
• I'm responsible for creating business models, key performance indicators (KPIs), and Analytics Reports. I also implemented Jira project | |||
management methodologies such as Agile, Scrum, Structures, and Dashboards to foster ongoing enhancement within the Oracle Cloud | |||
Operations Team. | |||
• I've worked on several DevOps lifecycle Cloud automation projects utilizing GitLab and a suite of tools, CI/CD, including Google | |||
Puppeteer, Python, and Scripting Tools. | |||
• I work on ensuring the high availability of SaaS product life cycles involving provisioning, in-place upgrades, and backup/restore | |||
operations. | |||
• I worked on a project to implement Cloud Operations Monitoring tools to enhance performance and efficiency. It included API | |||
management, Big Data Analytics, and VMs. | |||
• I delivered training through Demoware tools for Sales Cloud onboarding to ensure smooth integration and adoption, highlighting his | |||
capability to introduce tech products to the market and promote their uptake. | |||
'''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) | === '''Director of Sales Support Americas''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
Jun 2001 - May 2018 Miami/Fort Lauderdale Area<br> | Jun 2001 - May 2018 Miami/Fort Lauderdale Area<br> | ||
As the Director of Cloud Sales Support for the Americas, I was responsible for several crucial functions: | |||
• I facilitated fluid cooperation by enhancing communication and data sharing between the Pre-Sales Consulting and Customer Solutions | |||
Architect organizations, ensuring effective collaboration. | |||
• Working with the VP of Support, I created key performance indicators (KPIs), OKRs, and Analytics Reports to improve processes | |||
within the organization. | |||
• I was responsible for a project to analyze the costs and risks of initiating offshore teams in various Latin American countries to bolster | |||
US operations. | |||
• I assembled a versatile Global Sales Support team comprising technical and functional professionals from Mexico, Romania, and India. | |||
• I was honored to present as a guest speaker at numerous Sales Events across the Americas, including Las Vegas, Mexico, Argentina, and | |||
Brazil. | |||
• To maximize revenue generation and facilitate successful Sales Campaigns, I consistently collaborated with the sales organization, | |||
offering vital support and guidance during crucial customer demonstrations across the sales cycle. | |||
• I managed the Global Business Continuity Program for the Global Organization, steadfastly preserving robust and reliable operational | |||
processes to ensure the continuity and security of business operations. | |||
'''Senior Sales Consulting Manager''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) | === '''Senior Sales Consulting Manager''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area | Sep 1998 - Jun 2001 Miami/Fort Lauderdale Area | ||
As the spearhead of the LATAM PaaS for SaaS Pre-Sales Engineers and Solutions Architects teams, I have assumed numerous pivotal | |||
roles: | |||
• I actively participated in critical deals, engaging with C-Level executives to bolster regional sales in LATAM and EMEA. His efforts | |||
were instrumental in building robust relationships and propelling sales growth. | |||
• I was crucial in establishing and managing a regional Sales Support Data Center in Miami, Florida, effectively supervising servers, | |||
network, and communication infrastructure to ensure peak performance. | |||
• I was the project leader for a project to design and implement a rapid implementation solution for Oracle's OnPrem ERP Apps. This | |||
innovative strategy significantly reduced the implementation time from 6 months to 30 days, enabling Oracle to offer a highly competitive | |||
product at a considerably lower price. | |||
'''Principal Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) | === '''Principal Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area | Jan 1998 - Sep 1998 Miami/Fort Lauderdale Area | ||
As a consultant, I have contributed to numerous projects across the U.S. Southeast, focusing on implementing Oracle core technologies | |||
such as Workflow, Integrations, Data Warehousing, and Analytics tools. Some of those accomplishments include: | |||
• I've implemented a US$2 million web-based workflow approval system for Motorola's HCM division, streamlined the approval process, | |||
and enhanced overall efficiency. | |||
• I've successfully executed a $1 million integration project between Oracle HCM and JD Edwards at Mayer Electric in Birmingham, | |||
Alabama, optimizing system performance and functionality. | |||
'''Senior Sales Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) | === '''Senior Sales Consultant''' ([https://en.wikipedia.org/wiki/Oracle_Corporation Oracle Corporation]) === | ||
Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area | Feb 1996 - Jan 1998 Miami/Fort Lauderdale Area | ||
As an integral part of the solutions pre-sales team, I played a vital role in demonstrating Oracle ERP extensibility products (New apps, | |||
Reporting, Middleware, APIs) to potential customers. My responsibilities have included: | |||
• Effectively presenting the benefits of Oracle architecture compared to competitors' products, securing technical "buy-in" from C-Level | |||
customers (CTO/CIO) to drive sales growth. | |||
• Periodically organized seminars and delivered training for Pre-Sales Consultants through onsite and remote presentations, ensuring they | |||
were well-versed in the latest Oracle technology offerings and could effectively transfer their skills to drive business success. | |||
• I implemented an integration project between Oracle ERP and the Datalogix SCM system. | |||
'''Senior Consultant''' ([https://en.wikipedia.org/wiki/KPMG KPMG]) | === '''Senior Consultant''' ([https://en.wikipedia.org/wiki/KPMG KPMG]) === | ||
Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area | Feb 1995 - Feb 1996 Miami/Fort Lauderdale Area | ||
I have been involved in numerous SaaS functional and technical projects throughout the U.S. and the Americas, contributing my expertise | |||
to drive successful outcomes. My key accomplishments include: | |||
• I've implemented an integrated Financial and HCM system involving data migration and process documentation, which allowed the | |||
company to save on server and software maintenance costs. | |||
• I've participated in a 60-person consulting team in Mexico City for a US$5 million government project focused on analyzing and | |||
evaluating operational risk for the four largest Mexican banks, providing critical insights to support informed decision-making. | |||
''' | === '''Previous Experience''' === | ||
Previous experience includes roles: Senior Information Technology Manager at Metropolitan Bank, Information Technology Manager at a Food Manufacturing Company (MAVESA), Software Engineer at a Software Company (CKF Consulting), and Support Engineer at Hewlett Packard Enterprise. | Previous experience includes roles: Senior Information Technology Manager at Metropolitan Bank, Information Technology Manager at a Food Manufacturing Company (MAVESA), Software Engineer at a Software Company (CKF Consulting), and Support Engineer at [https://en.wikipedia.org/wiki/Hewlett_Packard_Enterprise Hewlett Packard Enterprise]. | ||
== '''References''' == | |||
== References == | * [https://freddyreyes.com/contact/ Contact Freddy Reyes] | ||
* [https://www.freddyreyes.com/ FreddyReyes Technology Blog] | * [https://www.freddyreyes.com/ FreddyReyes Technology Blog] | ||
* [https://www.linkedin.com/in/freyes/ Freddy Reyes's LinkedIn Profile] | * [https://www.linkedin.com/in/freyes/ Freddy Reyes's LinkedIn Profile] | ||
[[Category:Resume| ]] |